Retail
Drive revenue with a Personal Recommendations Agent
Low Conversion Rates
Generic product displays fail to capture the specific intent of individual shoppers, resulting in lost sales.
Missed Upsell Opportunities
Static ‘you might also like’ sections often suggest irrelevant products, ignoring the buyer’s logical progression.
Declining Customer Loyalty
A lack of personalisation makes the shopping experience feel transactional and forgettable rather than curated.
Now: personalised offers which increase additional purchases
20%
More Cross-Sells
By automating post-purchase insights, offer selection, and personalised delivery.
Post-Purchase Activation
The process begins as soon as a customer makes a new purchase.
Buyer Intent Contextualisation
The agent connects to your online store to extract the details of the purchase and pulls the user’s session history to understand the full context.
Purchase Context Analysis
Using historical transaction patterns and product relationships, the agent identifies logical follow-up items aligned with the initial purchase.
Intelligent Offer Matching
The agent scans the entire inventory to find the best match for the user, prioritising availability, margin potential, and commercial relevance.
Dynamic UI Personalization
The agent triggers customised widgets and banners that update instantly as the user moves through the site, keeping the next best offer visible.
Post-Purchase Retargeting
The agent activates personalised email journeys to recommend complementary products at optimal moments in the repurchase cycle.